Webtelligence is the most deeply integrated and most versatile ecommerce solution for Sage 300. Our platform and methodology allow for functionality that other solutions just can’t accommodate.
When you’ve been doing something for so long you start to take certain things for granted. For example, Webtelligence is integrated to Sage 300. Of course everyone knows what that means. Hold on there Sherlock. That’s a big assumption. Integration can mean a lot of different things to different people. Let’s elaborate on what that means from a Webtelligence perspective.
Integration to Sage 300
The point of an integrated web store is to avoid having to maintain 2 disparate data sources. Let’ start with the basic premise that any data element need only be entered once. Nothing should ever need to be rekeyed into either side, the web or Sage. Let’s expand on that a bit by stating that Sage 300 is the primary data repository, meaning that all data flows from Sage to the web and from the web back to Sage, automatically. Again, no rekeying and no manual or semi-automated process.
Let’s elaborate on those ideas. Sage 300 maintains a lot of details about customers, items, pricing, etc., much of which would be very useful to have on a web store, especially a B2B web store, without having to recreate it and maintain it separately.
Webtelligence automatically inherits all of that information and provides the means to further supplement it (product details specifically) to provide a very personal shopping experience for your customers. You’ve taken the time to develop customer specific pricing, contract pricing, and specific customer price lists. They are automatically available on your Webtelligence web store. No need to maintain it separately on the web.
Once your customer logs in, your web store knows what terms you have granted, what pricing to display as they shop, what products to show on the web store that they are eligible to purchase. All maintained in Sage and automatically available on the web store. No duplication of effort.
If you change pricing in Sage, the new prices are automatically reflected on the web store. If you add a product in Sage, It is automatically available on the web store if you want it there. You can even communicate with your customers through a pop up message that appears the next time they log in. That message is entered in Sage AR and read live.
Some of what we describe above is done by data replication on a scheduled basis and some is read live, on demand. Depending on the business and the task at hand, we’ll choose the most appropriate method.
That’s what integration means from a Webtelligence perspective. We hope that clears up any confusion.